In Pain Now? Call: Port Macquarie: 02 6584 4544 or Lake Cathie: 02 65848899 or email

Frequently Asked Questions

If you were unable to find an answer to your question why not ask a question on the public forum on our facebook page, Ryan James Podiatry.

Our podiatrist is happy to give a response as soon as possible.

General Questions

I have had heel pain for many months and it is not getting any better, What should I do?

Heel pain can cover a broad spectrum of problems that can occur to the foot. This can range from skin problems to bone problems. There is no one answer for heel pain. However there usually is a reason why this pain has been lasting for months.

Pain should not last for months on end without having some improvement. If your pain has been lasting for months I would recommend having your feet assessed to determine what the problem is and have it treated correctly.

Are rebates available for Podiatry through private health insurance?

Rebates for podiatry services are available through private health insurance, although the rebate provided depends on the type and level of cover.

If you would like to estimate your out-of-pocket expenses for podiatry, contact us for details on the relevant item numbers to check the rebates with your private health insurer.

We have HICAPS facilities available.

I didn’t realise you treat all foot and lower limb problems. What advanced technologies do you use?

At Ryan James Podiatry we have a special interest in providing the latest evidence-based practices, techniques and technologies, including Shockwave Therapy, 3D Laser scanning orthotic technology and advanced injection therapies, prolotherapy and more.

My child seems to be walking a bit funny. Will they grow out of it?

Depending on what is causing the unusual gait patterns they may be able to grow out of it. I would recommend consulting a podiatrist sooner rather than later because there is limited time for a child to grow out of an unusual gait.

Again, depending on what is causing the unusual gait and depending on the age of the child there may be some bracing options, stretching exercises, orthotics or special shoes that need to be implemented.

About Our Services

General Podiatry

General podiatry refers to diagnosis and treatment of common foot problems to the skin and nails. We offer a full range of treatment for general podiatry including treatment for:

Nail Care

Thickened nails, ingrown nails (Including Nail Surgery and Nail Brace), infection to the toenails and painful toenails

Skin Care

Corns and callous, heel fissured, splitting skin between toes


Tinea or Athletes foot infections, Plantar warts, Fungal infections

Toe deformities

Manufacture of devices and padding for management, splinting and deflecting problem toes. These include hammer toes, claw toes, mallet toes and bunions

Footwear Advice

Assessment and advice on correct footwear for problem feet

Sports Podiatry

Our experience in Sports Podiatry can assist athletes of all ages and abilities with performance, injury prevention or recovery.

Whether your sport involves high impact pivoting (soccer, netball) or repetitive stress (triathlon) we will customise a treatment plan to suit your specific sport and training regime.

Sports Podiatry services we provide are biomechanical assessment and gait analysis, custom foot orthoses, Orthokine therapy, shockwave therapy and ultrasound guided injections.

When used correctly these treatment methods will improve strength and function faster then soft-tissue therapy and exercise therapy alone.

We understand that it often takes a team approach to achieve the best outcome so we will commonly work alongside physiotherapists, osteopaths, physical therapists and General Practioners.

This multi disciplinary approach is why our practice has such great results.

Children's Podiatry

Have you noticed your child walks differently or tires easily?

These are all issues that may indicate your child should visit a podiatrist.  At Ryan James Podiatry we have a special interest in Children’s Podiatry.

Children’s feet are different in many ways to adults as they have unique developmental milestones and patterns.

Early treatment and diagnosis of potential foot or biomechanical issues can prevent problems developing or progressing into adulthood.

This can potentially give your child a step forward into achieving a healthy and active lifestyle.

We treat children of all ages from infants to teenagers for a range of reasons.

Diabetic Podiatry

Diabetes is one of the fastest growing diseases in Australia and is rapidly reaching epedemic proportions.

Did you know that 60-70% of those with diabetes will develop peripheral neuropathy, or lose sensation in their feet.

Diabetic foot screening

Ryan James Podiatry has devised an evidence based screening tool to assess your risk of diabetic foot complications comprised of vascular assessment, neurological assessment and recording of deformity and pressure areas.

It may be beneficial for the podiatrist to test for areas of high pressure with our Tekscan Mat to prevent complications and provide patients with a strong understanding of potential problem areas.

If you know of a family member or friend who has Diabetes, encourage them to see a Podiatrist regularly to promote optimum foot health.

Fungal Nails

Fungal nails are a common concern for many patients as they are often a difficult nail condition to treat.  Fungal nails occur when an opportunistic fungi (microorgansim) infects the nails.  Some symptoms may include discolouration, thickening, brittleness and debris under the nails.

There is a range of treatments available with varying success and side effects these may include topical therapies or oral medications.  

Laser therapy is a recent technology however this can be expensive.  At Ryan James Podiatry we offer Photodynamic Therapy.

Shockwave Therapy

Do you have chronic pain in the feet or lower limbs?

You may benefit from shockwave treatment.  At Ryan James Podiatry we are proud to be able to provide our patients wih this innovative technology.  Shockwave therapy promotes neovascularisation which promotes new circulation to the damaged tendon or fascia.

Podiatry Today Magazine has named “shockwave therapy as an advanced regenerative healing option for chronic plantar facitis” (Baravarian & Rotem, 2013).

During shockwave therapy a high intensity sound wave interacts with the tissues of the body which promotes healing of the area.

Benefits of Shockwave therapy:

  • No anaesthesia
  • No medication
  • High success rate
  • Non-invasive

Have a Different Question?

Email us anytime

Putting Your Feet First Is Our Mission

Call Us Now

Port Macquarie Clinic or ring 02 6584 4544

Lake Cathie Clinic or ring 02 6584 8899